SAP Basis Support

Best run companies know that prolonged ignorance of warnings provided by SAP EarlyWatch Alerts will lead to system instabilities and performance degradation. Something they know they can’t afford in this digital age when systems must be available on demand 24*7*365. That said, even the best of companies may not have the bandwidth to take corrective action against all the warnings.

Enter Unique Solutions.

We combine best-in-class expertise and strong customer orientation to provide all-round BASIS support that helps you get more from your SAP landscape. By proactively monitoring all facets of your SAP landscape, we find and recommend ways to elevate the class of your SAP performance within the existing class of your infrastructure.

Geared up to maintaining high availability of your mission-critical SAP landscapes, our SAP BASIS services are rendered through a combination of onsite and remote resources.

Our SAP BASIS support includes the following calendarized and need-based services:
  • SAP BASIS Root Cause Report that identifies the root causes underlying the symptoms highlighted in SAP EarlyWatch Alert reports and recommends corrective action wherever required
  • Landscape upkeep through timely application of patches and hot packs
  • System refresh
  • Performance tuning and load balancing
  • Regular SAP housekeeping
  • Table space and database management
  • Database system security
  • SAP audit system management
  • Client maintenance including creating, refreshing and deleting clients
  • Disaster recovery planning and execution including “DR Drills”
  • Establishing SAP Solution Manager as the unified management console for large SAP landscapes

Focused on minimizing the downtime of your SAP landscape at the most optimum level of Total Cost of Ownership (TCO), our SAP BASIS services are fully governed by structured ITIL processes and stringent Service Level Agreements (SLAs).

We have executed similar engagements for many companies over the years. Some of our customers include :

Case Study

Explosives Manufacturer

  • Landscape : S4 HANA, B4 HANA, BO, DMS, PO, Solution Manager
  • Scope : SAP Basis & SUSE OS Support

Largest Fertilisers and Petrochemicals

  • SAP Landscape : SAP ECC, SAP BW, SAP EP, SAP BO , Solution Manager
  • Database : Oracle

Agricultural Chemicals Manufacturing

  • SAP Landscape : S4 HANA, Fiori, DMS, EP
  • Scope : SAP HANA DR Implementation