Collaboration Suite
In today’s digital world, consumers, clients and customers wish to engage with companies at their own schedule and on their own terms. Some may like to walk into a store and be met by an attentive salesperson. Some may like to call and expect to speak to a live agent. Others may send a message to the company’s Twitter account and expect a reply within the hour.
A company’s ability to effectively communicate with its consumers, clients and customers is just as important as the products or services it offers.
Unified Communications is the technology that enables this.
In partnership with AVAYA, Unique Solutions offers a wide range of Unified Communications solutions.
- Contact Center solutions for intelligent calling for reaching out to the target market to create awareness, collections, inbound sales, etc
- Interfacing Contact Center systems with SAP and other ERP to automate dunning calls and other voice-driven business processes
- Unified Communications including Video Conferencing, EPABX, VoLTE & VoIP telephony, VoIP gateways, and IP phones
We can provision and deploy your UC solutions on-premise or on private / public / hybrid cloud environments.
