Landscape : S4 HANA, B4 HANA, BO, DMS, PO, Solution Manager
Scope : SAP Basis & SUSE OS Support

Challenges

  • Limitation of Internal Skillsets
  • Response Time for issue resolution for SUSE OS
  • Support on SAP Basis & OS activities in new projects/roll-outs
  • Maintaining system uptime best practices

Our Solution

  • Proactive & Reactive Support for SAP Basis & SUSE OS
  • Periodic Patch Management
  • Assistance in DR Drills
  • Recommendations on System finetune for optimizing performance

Key Benefits

  • Improved System uptime & system availability
  • Maintaining of patch level to N-1
  • Seamless coordination between SAP Basis & OS team